100 Login Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

100 Login is an online casino platform operating for players in Malaysia. We understand that your personal data is a trust you place in us, and we take that responsibility extremely seriously. This Privacy Policy is designed to ensure you always know exactly how your information is handled.

This Privacy Policy applies to all personal information collected through:

• Official website 100 Login at 100login.bet
• Mobile app 100 Login (if available)
• Communications via email, live chat, Telegram and other support channels
• Financial transactions including deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX

This Policy does not apply to third-party websites or services that you may access via links on the platform 100 Login. We encourage you to read the privacy policy of each platform you visit separately.

100 Login collects various types of personal data depending on how you interact with our platform. Below is a comprehensive overview of the data we may collect:

Your personal data is collected by 100 Login through various channels and methods. The primary ways in which data collection takes place are as follows:

• Account Registration: When you register a new account at 100 Login, you are required to complete a registration form with basic details such as your name, email and Malaysian phone number.
• Identity Verification (KYC): During the KYC process, you will be asked to submit a copy of your MyKad, a selfie with your MyKad, or other supporting documents for identity verification and fraud prevention purposes.
• Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX, or withdraw your winnings, the transaction details are automatically recorded by our system.
• Platform Usage: Technical data such as IP address, device type, and usage patterns are collected automatically when you access 100 Login.
• Direct Communication: When you contact the customer support team at 100 Login via live chat, email, or Telegram, the content of those communications will be retained for reference and service improvement purposes.
• Cookies & Tracking Technologies: Our platform uses cookies and similar technologies to enhance the user experience and analyse usage patterns in aggregate.

100 Login uses collected personal data solely for legitimate purposes necessary to the operation of our platform. The primary purposes are as follows:

• Account Management: Creating, verifying, and managing your player account at 100 Login including the login process, profile updates, and password management.
• Transaction Processing: Processing your financial deposits and withdrawals quickly and securely via your preferred Malaysian local payment method.
• Identity Verification: Conducting the necessary KYC checks to verify that you meet the age eligibility requirement (18 and above) and to prevent identity fraud.
• Customer Support: Providing technical assistance, resolving complaints and responding to your enquiries more effectively based on your account history.
• Platform Security: Detecting and preventing fraudulent activity, money laundering, multiple account use, and any other security threats to the platform. 100 Login.
• Personalise Your Experience: Personalising promotional content, slots game recommendations, Live Casino, blackjack, and poker suggestions based on your preferences and gaming history.
• Marketing Communications: Sending information about promotions, bonuses and the latest offers from 100 Login – only if you have consented to receive such communications.
• Legal Compliance: Fulfilling legal obligations under Malaysia's PDPA 2010 and reporting requirements to the relevant authorities when required.

100 Login does not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, there are limited circumstances in which your data may be shared with certain parties:

• Payment Service Providers: Providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX partner banks receive the transaction information necessary to process your deposits and withdrawals.
• Game Software Providers: Providers of slots, Live Casino, and other games that partner with 100 Login may receive game data necessary for their technical operations.
• Technical Service Providers: Third parties that provide IT infrastructure, cloud services, analytics, and cybersecurity to 100 Login – all bound by strict confidentiality agreements.
• Legal Authorities: 100 Login is required to disclose data to Malaysian authorities when ordered by a court or competent regulatory body, or in the course of financial crime investigations.
• Fraud Prevention: In cases involving fraud, money laundering, or other illegal activities, relevant data may be shared with law enforcement agencies.

All third parties that receive data from 100 Login is required to uphold data security standards equal to or higher than our own.

100 Login continuously invests in industry-grade security infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented include:

• 256-bit SSL Encryption: All communications between your device and the 100 Login is encrypted using the latest SSL/TLS protocols, rendering the data unreadable to unauthorised parties.
• Data Segregation: Sensitive financial data is stored separately from gaming data, protected by layered access controls.
• 24/7 Monitoring: An automated security monitoring system operates around the clock to detect any suspicious activity or attempted data breaches.
• Two-Factor Authentication (2FA): We support two-factor authentication for account login to provide an additional layer of security for your account.
• Regular Security Audits: 100 Login conducts regular internal and external security audits to identify and address any system vulnerabilities.
• Staff Training: All staff 100 Login who handle personal data undergo data protection training and are bound by confidentiality agreements.

100 Login retains your personal data for as long as your account remains active and for the period required after account closure to fulfil legal and legitimate operational obligations.

• Active account data retained for as long as your account remains active at 100 Login.
• Financial transaction records retained for a minimum of seven (7) years in accordance with Malaysian anti-money laundering (AML) legal requirements.
• Customer support communication data is retained for two (2) years after case resolution for reference and service improvement purposes.
• Technical data and system logs is retained for 12 months before being automatically deleted.
• Once an account is closed and all legal obligations have been fulfilled, your personal data will be securely deleted or anonymised.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 100 Login:

To exercise any of the above rights, please contact our Data Privacy team by email at support@100login.bet. We will process your request within 21 business days in accordance with the requirements of PDPA 2010.

Platform 100 Login uses cookies and similar tracking technologies to enhance the user experience and collect analytics data. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use 100 Login to help us improve the overall performance of the platform.
• Functional Cookies: Saves your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Used to analyse platform traffic and usage patterns in aggregate and anonymously for the purpose of continuous improvement.

You may manage or disable non-essential cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the platform. 100 Login.

100 Login reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, current legal requirements or service improvements.

When there are material changes to this Privacy Policy:

• The "Last Updated" date at the top of this page will be revised accordingly.
• We will display a prominent notice on the homepage of 100 Login.
• For significant changes, we will send a notification to the email address registered to your account.

Continued use of the platform 100 Login after any amendments are published will be considered your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 100 Login handles your personal data, please contact us through the following channels:

We are committed to responding to all privacy-related enquiries within 3 working days. For more complex cases, we will keep you informed of a more accurate resolution timeframe. You may also refer to FAQ page for frequently asked questions about privacy and your account.